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Suunto vertical titanium screen black circle

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  • P Offline
    PoonsupT
    last edited by 29 Aug 2024, 06:05

    Re: Vertical screen burn-in?
    I used Suunto vertical titanium for running& swimming in September 2023. After 2 months, I see black circle around the screen. I went to service center in Thailand , changed the new one. Then I used them until August 2024, the black circle happens again. I swim everyday in swimming pool 2hrs/day. I press start /stop button beneath the water .I take a shower after swimming with my watch. Is it water leakage or defect ?

    S 1 Reply Last reply 29 Aug 2024, 08:59 Reply Quote 0
    • S Offline
      sartoric Moderator @PoonsupT
      last edited by 29 Aug 2024, 08:59

      @PoonsupT
      Any picture ?
      The solar panel is a “circle” around the screen

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      P 1 Reply Last reply 30 Aug 2024, 07:09 Reply Quote 1
      • P Offline
        PoonsupT @sartoric
        last edited by 30 Aug 2024, 07:09

        @sartoric
        It is not solar circle . It is black shadow on the white screen.
        4be4b8c5-ea0b-460d-9256-e0a75c25b759-image.jpeg
        57f1b030-75eb-4f73-a5c8-2a0fb4f9b3f5-image.jpeg

        H B 2 Replies Last reply 30 Aug 2024, 07:44 Reply Quote 0
        • H Online
          halajos Bronze Member @PoonsupT
          last edited by 30 Aug 2024, 07:44

          @PoonsupT just guessing, were the watches exposed to extreme heat, like in the sauna?

          P 1 Reply Last reply 30 Aug 2024, 08:41 Reply Quote 0
          • P Offline
            PoonsupT @halajos
            last edited by 30 Aug 2024, 08:41

            @halajos
            I ‘ ve never used my watch exposed to the heat such as charging solar exposed to direct sunlight. I used Ambit 3 peak for 7 years , never has this problem. Service center in Thailand told me that ambit 3 peak is one component (only one seal encapsulation) . While vertical is 3 components ( 3 seals).
            I ‘m not sure water may be leaked from heart rate sensor component.

            1 Reply Last reply Reply Quote 0
            • B Offline
              Brad_Olwin Moderator @PoonsupT
              last edited by 30 Aug 2024, 13:29

              @PoonsupT That may be a backlight issue, I think nothing to do with solar or heat. You might try adjusting the backlight or turning it on and see what happens. I do not see a shadow on my screen as you show.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              H 1 Reply Last reply 30 Aug 2024, 14:06 Reply Quote 0
              • H Online
                halajos Bronze Member @Brad_Olwin
                last edited by 30 Aug 2024, 14:06

                @Brad_Olwin if the artifact is visible in bright sunlight, it might be related to polarization, which MIP displays rely on.

                1 Reply Last reply Reply Quote 1
                • P Offline
                  PoonsupT
                  last edited by 4 Sept 2024, 07:53

                  Today,I test my new changed watch 29 Aug 2024. There is no different between high vs. low vs no back light.
                  Base on my experience, the black circle appears 2 months, getting darker after 6 months. I will check again after using 2months.
                  Thank for all suggestion.
                  ![alt text](179ddd03-9052-4dd9-b4ea-a77819623603-image.jpeg image url)
                  ![alt text](5f958ffd-aa3d-4105-aaae-909603d5a90a-image.jpeg image url)
                  ![alt text](771e8f5f-2e02-4eee-83c3-c65791268b6b-image.jpeg image url)

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